Technical problem

  • Why is my grade not updated?
    1. Please contact info@madebyjumix.com
    2. Please confirm that the account for uploading grades is correct.
    3. The results are uploaded after the game is over.
  • Why can't I link the run to Wasportsrun?
    You can take down the running score and upload the score.
  • I did not receive a confirmation email.
    Please investigate your email/spam. If not, please contact info@madebyjumix.com for assistance.
  • Why can't I sign up for the competition? For example, the error message
    Please make sure that you have entered the information (* required) without spaces.
    Or you can use another browser such as: Google Chrome, Internet Explorer or Mozilla Firefox。